Refund policy

Thank you for shopping at Patrons!

Thank you for your purchase. Before placing your order, please read this policy carefully.

1. Nature of digital products

Our products are downloadable digital goods or offer immediate access , such as [example: ebooks, templates, software, online courses, design files, etc.].
Once the product has been delivered or downloaded, it is not possible to "return" it , so we do not offer refunds .

2. No refund available.

In accordance with legislation on e-commerce and consumer rights, as this is digital content delivered immediately , the buyer expressly waives their right of withdrawal or refund once the download or access to the product is complete.

Therefore, all sales are final and no refunds or exchanges will be issued in the following cases:

• Successful download or access to the digital product.
• Incompatibility with your device or software (it is recommended to read the requirements before purchasing).
• Change of mind or purchase by mistake.

3. Limited Exceptions

Refund requests will only be considered in the following cases:

• Verifiable technical error that prevents access to or download of the product.
• Corrupted or defective file, when it cannot be replaced correctly.

In these cases, you must contact us within 7 days of purchase via [support email address], including:

• Proof of purchase.
• Problem description.
• Screenshots if possible.

If the problem is confirmed and cannot be resolved, we can issue a replacement or partial refund as appropriate.

4. Contact

If you have any questions about this policy, you can write to us at:
📧 info.patrones.net@gmail.com